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Winner11

Privacy Policy

Effective Date: 1 Jun 2024



At Winner11, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website, mobile app, or services. By accessing Winner11, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our platform.

1. Information We Collect

1.1 Personal Information
When you register or use our services, we may collect the following personal information:

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Payment details (e.g., credit/debit card information)
  • Government-issued ID for verification purposes

1.2 Non-Personal Information
We also collect non-identifiable information to improve our services, including:

  • Browser type and version
  • IP address
  • Device type and operating system
  • Cookies and usage data

2. How We Use Your Information

Winner11 uses your information for the following purposes:

  1. Account Management
    To create and manage your account, verify your identity, and ensure secure transactions.
  2. Service Delivery
    To provide you with access to betting, gaming, and other services on our platform.
  3. Payment Processing
    To facilitate secure deposits, withdrawals, and bonuses.
  4. Improvement of Services
    To analyze user behavior, improve user experience, and develop new features.
  5. Marketing Communication
    With your consent, we may send promotional offers, newsletters, and updates. You can opt out at any time.
  6. Legal Compliance
    To comply with regulatory obligations and prevent fraud, money laundering, and other unlawful activities.

3. Sharing Your Information

We respect your privacy and only share your data under specific circumstances:

  • With Service Providers: Third-party vendors (e.g., payment processors, customer support) who assist in delivering services.
  • For Legal Compliance: Sharing with law enforcement or regulatory bodies when required by law.
  • For Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Security of Your Information

Winner11 employs robust security measures to protect your data, including:

  • Encryption: We use SSL encryption to secure all transactions and sensitive information.
  • Access Controls: Strict access policies ensure that only authorized personnel can view your data.
  • Regular Audits: Periodic security checks to identify and mitigate potential vulnerabilities.

While we strive to protect your information, no system is 100% secure. Users are advised to keep their login credentials confidential and report any suspicious activities immediately.

5. Cookies Policy

Winner11 uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Track usage patterns
  • Improve site performance

You can manage or disable cookies through your browser settings, but some features of our site may not function properly without them.

6. Your Rights

As a Winner11 user, you have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of your data (subject to legal obligations).
  • Objection: Opt out of certain data processing activities, such as marketing.

To exercise these rights, please contact us at privacy@winner11.org.in.

7. Third-Party Links

Our platform may contain links to third-party websites or services. Please note that Winner11 is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of these third-party platforms.

8. Age Restriction

Winner11 strictly prohibits access to our services by individuals under the age of 18. We verify user age during the registration process and take measures to prevent underage gambling.

9. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

10. Updates to This Privacy Policy

Winner11 may update this Privacy Policy from time to time to reflect changes in legal requirements or service enhancements. We will notify you of any significant updates via email or prominent notices on our platform.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Play Smart, Stay Secure
Winner11 is committed to ensuring your privacy and security as you enjoy our platform. By choosing Winner11, you’re in safe hands.